The Power of Accountability: How to Build It in Your Business

Have you ever wondered why some teams thrive in accountability while others seem to fall apart without constant supervision? Here’s the reality: You can’t make anyone accountable. But as a leader, you can create an environment that fosters accountability.

How to Build Accountability

1. Ensure You Have the Right Team
Accountability starts with having the right people in the right roles. Does your team members

• Align with your company’s core values

• Get the job, want the job, and have the capacity to do their role

By objectively analyzing the team, you can identify who’s truly contributing and who might be misaligned.

2. Hold Quarterly Conversations
Every 90 days, sit down with your team members for one-on-one conversations. Discuss performance and values alignment. These conversations shouldn’t be formal reviews, but rather an opportunity to address gaps, clarify expectations, and ensure everyone is on the same page.

3. Communicate (A Lot)
You can’t assume people will get it the first time. Leaders often need to communicate expectations seven times before their teams internalize them. So, keep reinforcing expectations in meetings, in writing, and during everyday interactions.

4. Coach and Celebrate
Catch people doing things right and celebrate their wins, even when they’re performing as expected. This positive reinforcement builds momentum and encourages others to follow suit.

Final Thought: Accountability Starts with You

To foster accountability, you must first ensure your team has the right people and communicate clear expectations. Then, provide consistent feedback, coach when needed, and celebrate wins. Healthy businesses grow and change, and sometimes that means making adjustments to your team to drive higher levels of accountability without trying to force it.

By creating an environment of trust, clarity, and communication, accountability will naturally follow.